Support Center

Using rules

Set up a rule to record at certain times

You can set up schedules for rules (e.g., every day, or MWF from 8 am to 5pm), in the Rules list of the Monitor view. If there is a checkbox, select...

Export to local folder

Export to Local Folder is a feature supported by the Basic and Pro Editions. Export to Local Folder lets you select a folder to export clips for a...

There is a delay between an event happening and an action being taken

If you select any of the rule options displayed in the bottom green box ("If seen:"), and action is taken if that event is seen, e.g., play a sound,...

Problems setting up email notifications

You can set up a rule to send an email notification if an event is seen. If the rule generates video clips but no email alerts are received, you can...

My door rule doesn't do what I expect

A person entering a room is detected if they "appear" in the door region and then exit the region. A person leaving a room is detected if they enter...

Problems uploading clips to an FTP site

Saving clips to an FTP site is a feature supported by the Basic and Pro editions. If you set up a rule to send clips to an FTP site, then all clips...

Send an IFTTT trigger

This feature is for Basic and Pro Editions only This article will show you how to set a rule to send an IFTTT trigger and how to create a recipe.  ...

Send Email Notification to SMS

It is possible to send email notifications to mobile phones through email gateways. For example, you can use email to send to a Sprint sms account...

The image from my camera in the rule editor is too dark to see

When you are editing rules, you can click the arrows above the image to display images taken at earlier times. A current image from that camera is...

I am getting too many email notifications

If you are getting too many mail alerts generated by Sighthound Video, see the support topic on how to reduce the number of video clips that are...