Support Center

Recognition and tracking

The region or boundary search doesn't do what I expect

If you have moved your camera, the region or boundary you originally drew may be in a different position than you expect. In the Search view you can...

Tips for getting best recognition

Where you place your camera can dramatically affect your recognition accuracy. If you can place the camera in a well-lit area where you can see the...

Problems in night scenes

There are three general categories of cause false alerts or recognition errors found in night scenes: False alerts caused by sudden light changes. If...