Support Center

Firewall Settings (Windows)

Nov 06, 2017

Configuring your firewall (Windows)

1.) Open up Control Panel and select System and Security > Windows Firewall > Allowed apps


2.) Click "Change settings" then check the boxes next to "sighthound agent", "sighthound video", "sighthound web", and "Sighthound XNAT". These can be found at (C:) > Program Files > Sighthound Video. Click "OK" at the bottom of the page.

Other Firewalls 

You will need to add or edit each of the following applications to your firewall exception rules: Sighthound Video, Sighthound Agent, Sighthound Web, and Sighthound XNAT. These can be found at (C:) > Program Files > Sighthound Video

Below are some examples of how to get to the firewall settings in your security software.


Open McAfee and go to Navigation > Firewall > Internet Connections for Programs



Open Norton and go to Settings > Firewall > Program Rules



Open Comodo and go to Advanced Settings > Security Settings > Firewall > Application Rules