Close

Sighthound live video lag time

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
bmw325is89
 
Posts: 8
Joined: Sun Apr 06, 2014 2:16 pm

Sighthound live video lag time

by bmw325is89 » Sun Apr 01, 2018 11:26 pm

Hey Guys-

First this software has been excellent except for the point I am about to make. The people detection reduces false alarms SIGNIFICANTLY. Anyway I have noticed that there is between and 8 and 12 second lag time on the live video. I have tried the advanced setting at the lowest in the remote section but the lag time still stays there.

When i direct connect to cameras or use their proprietary software, it's 1-2 seconds max, so I have narrowed it down to Sighthound.

Wondering if there is normal for others or if there is anything else I can do to reduce this. Current plan is to use camera client for live views and Sighthound for everything else. It would however be great to get it all in the Sighthound client.

Thanks,

Kevin

no avatar
bmw325is89
 
Posts: 8
Joined: Sun Apr 06, 2014 2:16 pm

Re: Sighthound live video lag time

by bmw325is89 » Sun Apr 01, 2018 11:30 pm

Hmm made another discovery. The live feed has 1-2 second delay max in the sighthound app IF i don't choose a particular feed (IE on the all cameras view). But when i open that camera, the delay goes up by 7-11 seconds. So something must be going on with the single camera view?

no avatar
cfntx
 
Posts: 1
Joined: Wed Aug 22, 2018 9:31 am

Re: Sighthound live video lag time

by cfntx » Wed Aug 22, 2018 9:34 am

Hi bmw325, did you ever find a solution for this problem? I'm experiencing exactly the same issue. The grid view shows everything in pretty close to real time, but when I select a specific camera there is a feed delay of about 8 seconds. This of course does not occur when accessing the camera feed directly instead of through Sighthound Video. Thanks for any info you can provide!


Return to Technical Support