Support Center

Viewing and managing video clips

Managing Your Video

This section describes how long video is saved, how to manage disk space, and how video clips are divided up. You can access settings to manage your...

It's hard to find what I want because there are too many clips

If there are clips generated by errors (clips labeled as people or objects when there aren't any in the scene), see support topics on improving...

Continuous Playback

Continuous Playback will auto-progress through a given search, allowing you to sit back and watch through the day's events without interaction. When...

How do I play my exported video clips?

In the Search View, if you select Export from the Tools menu, a video clip is exported in the MP4 format. To play this video clip, you may need to...

Video clips say "Video not found"

You may get in a state where all of the thumbnails of video clips in the Search list are black, with the text "Video not found." This occurs if...

Where does Sighthound store data?

Sighthound Video stores its data in one of the following locations: On Windows  - C:\ProgramData\Sighthound Video\ or C:\Users\<your user name...

It didn't record something that happened on my camera

If you do not find video clips in the search view when you know the camera was running, possible causes include: The search view is displaying the...