Support Center

Configuring your cameras

What cameras can I use?

Sighthound Video supports virtually any IP camera or webcam. A description of camera types, as well as a list of pre-configured IP cameras can be...

Can I use a camera that's not on the supported list?

The short answer is that almost any camera should work with Sighthound Video, although for some network cameras you may need to look up and enter...

What kind of camera should I get?

Your overall experience will vary significantly depending on your camera. First, there are two general categories of cameras: USB webcams, and...

Will Sighthound Video work with my analog (CCTV) camera?

Sighthound Video works with network (IP) cameras, or USB webcams plugged into a PC. If you have a CCTV camera that is plugged directly into a digital...

Does Sighthound Video work with IP cameras that are not on the pre-configured list?

Yes, most of the time. Select “Other IP Camera” from the drop down and enter the IP stream info, usually found in the camera manual (more details ...

Can I use multiple USB webcams, as opposed to IP cameras?

The Sighthound Video Pro license runs multiple cameras. However the USB controllers of many computers cannot handle the load of video streaming from...

Will Sighthound Video run on a Netbook?

Most Netbooks do not meet the minimum system requirements for Sighthound Video, which can be found here. Some customers have reported that they have...

The cameras are recording but the application won't open

If you are unable to launch the Sighthound Video application, but it appears that the background processes running the cameras are operating, it may...

I do not know what user name and password to enter when setting up my network camera

When you log in to the configuration website of your camera, you are asked for a password. If it is the first time you access the website, you can...

Setting up Sighthound Video to monitor a remote location (e.g., second home)

Out of the box, Sighthound Video only works with cameras that are on the same local network. You can't use Sighthound Video with cameras on another...

Can I run my Sighthound Video license on multiple computers?

One purchase gives you the right to use Sighthound Video on one computer. The Pro Edition license is for an unlimited number of cameras on a single...

Can I use pan-tilt-zoom (PTZ) cameras?

You can use PTZ cameras, but Sighthound Video does not provide direct access to the cameras pan, tilt and zoom functionality. You can use the camera...