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Posting a Problem

Having trouble with Sighthound Video? Post here for help.

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seanog
 
Posts: 6
Joined: Thu Sep 26, 2019 4:51 pm

Posting a Problem

by seanog » Sun Jan 05, 2020 8:56 am

Tried posting problems with a MAC , I get: "Failed to send an error report- etc".
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Kbond
 
Posts: 180
Joined: Wed Nov 15, 2017 5:51 pm

Re: Posting a Problem

by Kbond » Mon Jan 06, 2020 11:27 am

Hello,

I'm sorry to hear that you have been having trouble submitting a bug report. It would be best to zip up the Sighthound Video folder (More details on how to find that at the following link - https://www.sighthound.com/support/wher ... store-data) and send it in an email to support - support@sighthound.com. That should give us all of the information that we would need to investigate further.


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