Close

Windows Firewall Blocking Remote Access

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
PhilMelb
 
Posts: 2
Joined: Sat Sep 28, 2019 7:15 am

Windows Firewall Blocking Remote Access

by PhilMelb » Sat Sep 28, 2019 7:30 am

I have set up a new Windows 10 PC and installed 6.0.8. The documentation refers to multiple components to be allowed through the Windows Firewall to enable remote access, but there is only a single entry for Sighthound Video. That is enabled for both Private and Public. However the remote access times out. If I turn off the Firewall it works fine, so that does seem to be what's stopping it. But what else to I need to permit? Appreciate any help on this, thanks.

no avatar
PhilMelb
 
Posts: 2
Joined: Sat Sep 28, 2019 7:15 am

Re: Windows Firewall Blocking Remote Access

by PhilMelb » Sat Sep 28, 2019 9:11 pm

OK, I’m an idiot! Because Sighthound Video was added automatically I assumed all components would be, didn't realise I had to add them manually :roll:


Return to Technical Support
cron