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SightHound won't start on OS X Mojave

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schneideris
 
Posts: 13
Joined: Wed Oct 11, 2017 10:10 pm

SightHound won't start on OS X Mojave

by schneideris » Tue Jan 01, 2019 7:02 pm

I copied SightHound.app to the applications folder (overwriting an older version) and executed it, provided admin password to approve, and then the application just closes without doing or showing anything. If I try to launch its after the installation it will act like it is going to start but nothing comes on screen and then it just quits.

Help, please.
-Peter

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schneideris
 
Posts: 13
Joined: Wed Oct 11, 2017 10:10 pm

Solved: SightHound won't start on OS X Mojave

by schneideris » Tue Jan 01, 2019 9:20 pm

Solved.

I had to go into the hidden Library folder (under the root) for Application Setting and remover the SightHound Video folder. There were likely some conflicts from the older install that caused issues with the new version.
-Peter

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Kbond
 
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Joined: Wed Nov 15, 2017 5:51 pm

Re: SightHound won't start on OS X Mojave

by Kbond » Wed Jan 02, 2019 11:44 am

Hello Peter,

We are happy to hear that this issue was resolved. You can ignore the other email that we sent to you about this. Please don't hesitate to contact Sighthound Support at support@sighthound.com if you have any other questions or concerns, thank you!

Regards,
-Kevin


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