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Connecting cameras after router change

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KMScott
 
Posts: 3
Joined: Mon Dec 24, 2018 8:24 pm

Connecting cameras after router change

by KMScott » Mon Dec 24, 2018 8:36 pm

I'm just new to the program, but I had several wireless dlink cameras connected. But, then I had to change the router. And, since then, though I can see the cameras display through the dlink app. I can no longer get them to connect in Sighthound.

I've tried deleting them from Sighthound and adding them again, but that doesn't work.

Any idea what I'm doing wrong?

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KMScott
 
Posts: 3
Joined: Mon Dec 24, 2018 8:24 pm

Re: Connecting cameras after router change

by KMScott » Wed Dec 26, 2018 9:38 am

OK, I found the problem. It was a case of the password for the network being wrong. (I had kept thinking it was a problem with the camera username/password, since it came up on the dlink app.)

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Kbond
 
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Joined: Wed Nov 15, 2017 5:51 pm

Re: Connecting cameras after router change

by Kbond » Wed Dec 26, 2018 10:59 am

Hello,

We are happy to hear that you fixed the issue that you were seeing. Please don't hesitate to contact support at support@sighthound.com if you have any other questions or concerns, thank you!

Regards,
-Kevin


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