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missed detection

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micalo
 
Posts: 3
Joined: Fri Nov 23, 2018 11:40 pm

missed detection

by micalo » Sat Nov 24, 2018 12:20 am

Hi, im using trial version of sighthound video with 2 hikvision 6mp cameras. i setup and 24 hour people detection rule. I walked out side 3 times 20 mins apart to test and had 2 detections but the one in the middle didnt work. Im using a i7 with 20 gig of ram. Any thoughts on how it could miss the connection or any thing i should check?

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Kbond
 
Posts: 145
Joined: Wed Nov 15, 2017 5:51 pm

Re: missed detection

by Kbond » Sat Nov 24, 2018 2:27 pm

Hello,

Can you please click Help > Report a Problem from within Sighthound Video? This will send us over your logs which will help us investigate further.

We will be standing by for your reply, thank you!

Regards,
-Kevin


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