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no notification sound on Android app

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micalo
 
Posts: 3
Joined: Fri Nov 23, 2018 11:40 pm

no notification sound on Android app

by micalo » Fri Nov 23, 2018 11:41 pm

Hi, Im testing the sighthound video app and connected it to my android. Notifications are coming through but they are silent. Not sure why?

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Kbond
 
Posts: 145
Joined: Wed Nov 15, 2017 5:51 pm

Re: no notification sound on Android app

by Kbond » Mon Nov 26, 2018 12:20 pm

Hello,

This is most likely a phone setting issue. There is no setting inside of the Sighthound mobile app to turn off/on the sounds for notifications. So, it might be disabled directly from within your phone settings. Can you please look more into that? Please let us know if you continue to have issues or have any other questions or concerns, thank you!

Regards,
-Kevin

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micalo
 
Posts: 3
Joined: Fri Nov 23, 2018 11:40 pm

Re: no notification sound on Android app

by micalo » Sun Dec 02, 2018 3:18 am

i installed android update and working now...


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