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Anran cameras won't connect

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jonrub11
 
Posts: 1
Joined: Thu Nov 15, 2018 10:35 am

Anran cameras won't connect

by jonrub11 » Thu Nov 15, 2018 10:52 am

Hi,

I have 2 Anran cameras that I can connect to via VLC with this string: rtsp://admin:password@192.168.1.200:80/ch0_0.264 . For some reason it seems impossible to connect to the cameras via Sighthound. Any ideas?

Thanks in advance!

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Kbond
 
Posts: 145
Joined: Wed Nov 15, 2017 5:51 pm

Re: Anran cameras won't connect

by Kbond » Thu Nov 15, 2018 11:05 am

Hello,

We are sorry to hear that you are having troubles connecting your Anran cameras to Sighthound Video. Can you please click Help > Report a Problem form Sighthound Video? That will send us over your logs which will help us investigate this issue further. We can continue this conversation in the email thread that gets created when that report is sent in.

We will be standing by for your reply, thank you!

Regards,
-Kevin


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