Close

SightHound Android App

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
DaleTron
 
Posts: 2
Joined: Wed Aug 08, 2018 7:28 am

SightHound Android App

by DaleTron » Wed Aug 08, 2018 7:34 am

Hello, I am evaluating the product. I can connect via web browser to the LAN web server fine. However I cannot connect via the android App to the same address. Please advise.

no avatar
DaleTron
 
Posts: 2
Joined: Wed Aug 08, 2018 7:28 am

Re: SightHound Android App

by DaleTron » Wed Aug 08, 2018 8:15 am

Just to elaborate a little:
LAN webserver address: - https://192.168.1.11:8080/
I can only access this from the PC which SightHound is running on. I am unable to access it from any other PC on the network.

no avatar
kgonzalez
 
Posts: 34
Joined: Wed Nov 29, 2017 2:34 pm

Re: SightHound Android App

by kgonzalez » Fri Aug 17, 2018 10:36 am

Seems to be a Firewall issue. Are you running Sighthound Video on a Windows machine? If running on Windows, you will have to allow the following apps through the firewall, "sighthound agent," "sighthound video," "sighthound web," and "Sighthound XNAT." The following document demonstrates how to accomplish this https://www.sighthound.com/support/fire ... gs-windows. Also, the following forum goes into further detail on how to configure the firewall topic12946.


Return to Technical Support
cron