FTP files have zero data

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
Posts: 15
Joined: Sat Sep 13, 2014 5:40 pm

FTP files have zero data

by habari » Sat Aug 04, 2018 8:14 am

I have a Synology FTP setup and it has worked well with sighthound for the last several years. I noted today that all recordings since July 22 have no data. I checked the test FTP upload on one of my cameras and it worked fine, and I can access the Synology from the network. Note the uploaded text file = 90bytes, so it is successful. Why is Sighthound loading up empty MP4s? Any ideas?
sighthound not uploading Synology correctly.png

no avatar
Posts: 34
Joined: Wed Nov 29, 2017 2:34 pm

Re: FTP files have zero data

by kgonzalez » Tue Oct 16, 2018 11:59 am


Are you still experiencing issues with the FTP setup? If so, can you go ahead and send Sighthound Support a bug report? You can submit a bug report by clicking "Help > Report a problem."

Return to Technical Support