Close

Proxy server

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
jdavis1204
 
Posts: 1
Joined: Wed Apr 20, 2016 10:32 am

Proxy server

by jdavis1204 » Wed Apr 20, 2016 10:42 am

I currently downloaded sighthound as a solution to our multiple IP camera manufacturer situation. I am currently trying to set it up, but when I open the program it has me attempt to log on (I am assuming to deal with checking/creating a license). The program keeps faulting out saying there is a problem verifying the account. This computer is behind a proxy server, so I need to put in the proxy info so it can connect. The account can be accessed through IE or Firefox with no problem but I cannot find if there is a way to set the Proxy server info before the program trys to log in.

Return to Technical Support