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Re: All Video (temporary) is not being saved.

No problem at all, sorry if things were unclear. Clips tagged with a temporary message indicates that part or all of that clip has not been tagged by a rule to be saved past the temporary video timeframe. That could happen if you only had a rule to preserve clips with people, but later searched on a...
by ryan
Fri Apr 20, 2018 4:14 pm
 
Forum: Technical Support
Topic: All Video (temporary) is not being saved.
Replies: 11
Views: 1236

Re: All Video (temporary) is not being saved.

You are never required to pay us again and functionality is never removed from the application. If you buy a license for version 8 you can forever use version 8. All license purchases include 1 year of support and upgrades, so if version 9 was released within a year of your purchase you would foreve...
by ryan
Fri Apr 20, 2018 11:32 am
 
Forum: Technical Support
Topic: All Video (temporary) is not being saved.
Replies: 11
Views: 1236

Re: What is new in 5.1.7?

Release notes are available at https://www.sighthound.com/support/release-notes. If you don't see 5.1.7 a page refresh should make it show up.
by ryan
Thu Apr 19, 2018 8:49 pm
 
Forum: General Discussion
Topic: What is new in 5.1.7?
Replies: 3
Views: 764

Re: All Video (temporary) is not being saved.

To be clear, support expiring only touches the following three parts of the application code: ⋅ Whether the license is valid to be used with a major version, yes if the X.0.0 of an X.Y.Z version was released prior to support expiration. ⋅ Whether to show an update prompt for a ne...
by ryan
Wed Apr 04, 2018 4:29 pm
 
Forum: Technical Support
Topic: All Video (temporary) is not being saved.
Replies: 11
Views: 1236

Re: Run command with parameters

There isn't currently a way to query variables to pass as parameters ("python myscript.py $CAMERA $RULE") but if those are the actual values you're interested as they are immutable rather than something like $CURRENT_TIME you could of course specify them as args yourself (python myscript.p...
by ryan
Wed Jan 17, 2018 1:54 pm
 
Forum: General Discussion
Topic: Run command with parameters
Replies: 1
Views: 523

Re: Back from 2012 / Start SV at System Startup? / Cats,Dogs

You're correct that the toggle controls whether the app is launched on startup or not, while the service itself is ever-present. It needs to be there to respond to user app launch requests and such as needed but it is using no resources while idle so is not a drain on your system by being installed ...
by ryan
Thu Dec 28, 2017 9:11 pm
 
Forum: General Discussion
Topic: Back from 2012 / Start SV at System Startup? / Cats,Dogs...
Replies: 6
Views: 705

Re: Advanced computer vision features available?

Correct. Basic renewal is $12/year and Pro is $50/year and you'd fill in the time you missed. Same cost whether you were consistently renewing or not. That is to say, can't skip 4 years and upgrade to Sighthound Video 15.0 for $12/$50. No penalty for missing a renewal and an upgrade path is always a...
by ryan
Thu Dec 28, 2017 5:16 pm
 
Forum: General Discussion
Topic: Advanced computer vision features available?
Replies: 7
Views: 1040

Re: Advanced computer vision features available?

Yup, your ability to upgrade never expires. Subscriptions must run concurrently so you don't gain anything by waiting, but you never lose the option to renew just because you didn't do it prior to the expiration date.

https://www.sighthound.com/support/abou ... scriptions
by ryan
Thu Dec 28, 2017 4:55 pm
 
Forum: General Discussion
Topic: Advanced computer vision features available?
Replies: 7
Views: 1040

Re: GPU Accelerated Computing

Sighthound Video does not currently use the GPU for analytics, but this is certainly something we're looking at in bringing our more advanced algorithms into the product. When we hit that point we'll provide more guidance on what boosts might be achieved by what cards.
by ryan
Thu Dec 28, 2017 4:34 pm
 
Forum: General Discussion
Topic: GPU Accelerated Computing
Replies: 1
Views: 543

Re: Advanced computer vision features available?

Hi alphatech, We'd definitely like to bring more of our advanced technologies like those you see available in our cloud API into Sighthound Video, that's certainly our #1 goal for the product. On the subject of the support and upgrades subscription I'll clarify that if you lapse it doesn't mean that...
by ryan
Thu Dec 28, 2017 4:32 pm
 
Forum: General Discussion
Topic: Advanced computer vision features available?
Replies: 7
Views: 1040
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